Customer Support
At Crown Trust Bank, we are committed to ensuring our policies, products and programs all align to our purpose of making financial lives better for those we serve. We have done this in part by creating simple, safe, transparent and easy-to-use financial solutions that give people greater control of their finances. When individuals feel financially secure and are able to achieve their financial goals, communities are made stronger.
At Crown Trust Bank, our vision is to empower individuals and communities by helping them achieve lasting financial confidence. We strive to create an environment where every person has access to clear, secure and easy-to-use financial solutions that support their goals and strengthen the communities they call home.
Our goal is to continually design and deliver financial products and policies that are simple, transparent and effective, ensuring that those we serve have greater control over their financial lives. By promoting financial security and enabling people to reach their aspirations, we aim to contribute to the long-term stability and growth of the communities around us.
Accessing your money at Crown Trust Credit Union is simple, secure, and always member-focused. Whether you're using our mobile app, online banking, or visiting a branch, we ensure quick withdrawals with no hassle—because your financial flexibility matters.
Depositing funds with Crown Trust Credit Union is fast, safe, and designed for your convenience. Enjoy seamless mobile check deposit, easy in-branch service, and secure account crediting—helping you stay in control of your finances with total peace of mind.
Move your money quickly and confidently with our fast transfer service. Crown Trust Credit Union offers instant, reliable transfers between accounts or to family and friends, ensuring your funds reach the right place exactly when you need them.
Crown Trust Credit Union keeps your costs low with some of the most affordable transaction fees, helping you save more with every move you make.
Your safety is our priority. With advanced security and trusted digital protection, Crown Trust Credit Union ensures your online banking is always secure and reliable.
Digital Banking Excellence Award
Move your money easily and securely. You can transfer funds within Crown Trust Bank or to any supported external bank by simply adding your beneficiaries.
Choose the savings plan that fits your goals. We offer two secure deposit options: the Deposit Pension Scheme (DPS) and the Fixed Deposit Receipt (FDR)—both designed to help your money grow.
We offer a variety of loan plans to support your financial needs. Apply quickly and securely by providing a few necessary details, and we’ll guide you through the process.
1
To use our Online Bank services, you have to open an account first.
2
After registration you need to verify your Account by submitting KYC details
3
You need to deposit some funds to activate your Account.
Now you can use your Account to transfer funds and make payment online
Starter Growth
Interest Rate
5%
Per Installment
$50.00
Installment Interval
30 Days
Total Installment
36
Deposit
$1,800.00
You Will Get
$1,890.00
Smart Saver
Interest Rate
5.8%
Per Installment
$100.00
Installment Interval
30 Days
Total Installment
60
Deposit
$6,000.00
You Will Get
$6,348.00
Family Future
Interest Rate
6.2%
Per Installment
$120.00
Installment Interval
30 Days
Total Installment
84
Deposit
$10,080.00
You Will Get
$10,704.96
Legacy Ultra Secure Plan
Lock in Period
730 Days
Get Profit Every
365 Days
Profit Rate
15%
Minimum
$50,000.00
Maximum
$500,000.00
Premier Long-Term Deposit
Lock in Period
540 Days
Get Profit Every
180 Days
Profit Rate
12%
Minimum
$20,000.00
Maximum
$250,000.00
Elite Wealth Builder
Lock in Period
365 Days
Get Profit Every
90 Days
Profit Rate
10%
Minimum
$10,000.00
Maximum
$100,000.00
Premium Business Loan
Take Minimum
$10,000.00
Take Maximum
$150,000.00
Per Installment
3%
Installment Interval
30 Days
Total Installment
36
Standard Flexi Loan
Take Minimum
$1,000.00
Take Maximum
$20,000.00
Per Installment
5%
Installment Interval
30 Days
Total Installment
24
Don’t find your answer here? just send us a message and we'll reply as soon as we can.
Contact with UsYes, you can open a free account online by submitting the required KYC documents.
Yes, you can send money from your Crown Trust Credit Union Account to another bank.
Click on the sign up button on the website and create your Account. Our Staff will review your details and submitted KYC to approve or reject your Account.
As a policy, we don't provide our account holder's information to any third-party organization unless if specifically required by law.
We have several loan plans. Discuss this with your Account Officer for further details and how to submit a proper application.
We have several FDR plans. Discuss this with your Account Officer for further details and how to submit a proper application.
Please use the contact form or direct your question to your dedicated Account Officer